Meet X-Perience Local Ltd. A community based tourism community that creates local, premium experiences for their clients while incorporating attributes of Nature, Cuisine and Culture. “We feature the physical beauty, various dishes and diversified traditions of our twin island country. Your satisfaction is our priority!”
Owner, Antonio Rodriguez says his main goal for X-Perience Local (XPL) was to stand out. “My goal for XPL was always to be the “Orange Tree” in the evergreen forest! Just like that poui tree that stands out from a distance among the other trees. So I decided to create a name that suits/matches the product and “stand out” from the others. The name is an invitation for everyone to experience T&T. We provide an opportunity for guests to visit various communities which are similar but at the same time unique in some form or the other. An avid nature, cuisine and culture lover I thought this could be an ideal package to offer for clients. Also, when I meet people on a daily basis, it’s alarming to see quite a large number don’t know where certain places are or haven’t experienced anything of the sort with regards to nature, cuisine and culture!”
Antonio is an air traffic controller by profession and considers himself an aviation enthusiast. “However my schedule is flexible, so when I’m not “talking to planes” I’m talking to clients, stakeholders. I’m always outdoors, visiting places and sites throughout the country. It’s not challenging because I absolutely love what I do (both fields). So in the sky the left side of the brain is occupied and on the ground the right side is occupied! Bingo!”
So what inspired Antonio to start the business? “I love to travel, so on one of my recent trips (pre Covid-19) to Cancun, Mexico I was in total amazement with the way they dealt with tourism. It was a normal trip, I singlehandedly chose my flight, hotel accommodation and tours. However, from the moment I landed in Mexico, it felt like I booked an all-inclusive vacation. The level of service was premium. Everyone was involved, everyone was dedicated in ensuring their guests were comfortable and treated with care. This was very inspiring as everyone contributed and they knew the end result, happy clients will definitely ensure great reviews and a returning clientele. Most importantly they knew once perfected, the desire to return is imminent. I believed what made it so easy for them is the fact that they enjoyed what they did! So I told myself, T&T is lacking, especially where customer service is concerned…so guess what? I decided on my return, to get busy and start working on this company, X-Perience Local.”
And it’s definitely been a journey since XPL launched in January 2020.
“Well honestly, XPL only launched in January 2020, we were only able to host 3 events as of this writing due to COVID-19. However, all 3 events were sold out! We have a following of approximately 6,500 plus on social media and it continues to grow. My first international booking came from Germany, followed by the UK, USA, Cuba, Venezuela and St. Vincent & the Grenadines. Every great review is a milestone and an encouragement to do better.”
Antoino admits to learning lessons along the way as an entrepreneur. “Humility. To learn you need to be humble. Listen more and speak less. Listen to your clients. They will tell you exactly what you need for your business to be successful and sustainable.” And when it comes to advice for budding entrepreneurs Antonio says “Whatever business you decide to venture in, make sure you are willing to make sacrifices. All days will not be smooth, be prepared for hiccups and disappointments. Be open to what comes your way. It’s ok to make mistakes! However learn from it and improve yourself and business. When you find your formula and it works, press the gas pedal and blaze that trail! Get your feet wet! But one foot at a time.”
Antonio is building his brand on three pillars namely Nature, Cuisine & Culture. “When you attend anyone of our events you are guaranteed to X-Perience these attributes. Also, we are big on service and professionalism. It is simply the right thing to do. No one must be left behind. Some of our activities involve water (beaches and rivers etc) and we heavily invest in safety. We have a certified life guard on site as well as safety equipment (life jackets, ropes and rescue cans etc) and all our guides are certified in First Aid.”
And now with the borders closed due to Covid-19, XPL is focussing on packages that allow people to experience our country. “Since the borders are closed and you’re looking for something to do, we can offer all-inclusive X-Periences at an affordable cost. It’s a fantastic time to experience your country. We can accommodate persons who may choose to attend a tour exclusively with family or friends. We can work with our clients and develop customized packages. Corporate groups who may want to do tours. We can accommodate. What about the gift of a “tour” for your friend or family member? Yes we can do all of that! Persons also ask for us to do hikes. We also do hikes to various destinations since most of our guides/leaders are avid hikers, who frequent the trails and know some of the best waterfalls and pools in the country. So if you’re interested in us hosting a private hike for your colleagues or family members. Yes we do that too.”
Contact X-Perience Local to book your next activity now.
